英语口语实习报告总结和格式范文
通过两个星期的商务英语口语实训，使我们能够现场模拟在商务活动中出现的各种场景，能够熟悉商务活动中各个环节，强化自己的大脑思维框架，使自己能够进入职场后得心应手。把自己在课堂中学习到的知识实际应用在社交场合，理论与实践相结合，一方面检验自己是否真正学习到了知识，进一步的回顾所学;另一方面也使得平时学习中的零散知识综合起来，学会综合实际应用。
两周的商务英语实训，学习的主要内容有：
一、练习国际音标，纠正发音
(1)元音：发音时声带振动且气流在通道上不受发音器官阻挡。有：[i:]、[i]、[e]、[?]、[?:]、[u:]、[?i:]等20个音标。元音可分为：单元音、双元音两大类。单元音：舌位不移动，在发音过程中没有摩擦，不受发音器官的任何阻碍。双元音：发音时要注意发音圆满，舌型和唇形都要到位。
(2)辅音：发音时气流在通路上受到发音器官阻挡。有：[p]、[t]、[k]、[θ]、[z]、[r]、[j]等28个音标。辅音可分为：清辅音、浊辅音。发音时声带不振动、送气的叫清辅音;发音时声带振动、不送气的叫浊辅音。
二、商务活动中各种场合的注意事项、常用句子
1、Interview
(1)注意事项：面试是雇主为选择合适人选而设计的，也是面试者给潜在的雇主留下的第一印象。面试者通过一些简单的事情，可以表达出自己的专业特长、自信，给人留下积极主动的印象，确保面试的成功。肢体语言：握手要坚定有力，语音表达要清晰有力，保持眼神的接触;自信表达：尽量不要使自己受反面语言的影响，不要因为缺少经验而抱歉，应该指出自己有能力去学习;穿着和外貌：头发整洁，指甲干净整齐，擦亮鞋子，熨平整衣服，不要穿破的脏的皱的衣服，不要戴很多首饰;展示可信度：面试应确保按时到达，或提前几分钟到达，让雇主知道自己是一个能按时完成工作、与同事友好相处、值得信赖的人。
(2)常用句子：
Would you please say something about yourself ?/Please tell me about yourself ?/Could you introduce yourself firstly ?
My name is......My English name is....I’m now...years old .I graduated from......,majoring in.....I am very happy to meet you here .I have enough confidence in this interview .Thank you for giving me this opportunity .
Would you please introduce the courses you learned in college ?
My major courses are business English,foreign trade English ,international trade ,business negotiation ,international business secretary ,marketing finance .
Have you got any licenses ?/Have you got any certificates ?/What about your computer ability ?
I have got BEC1 and CET6 English certificates in college,which is difficult to get except hard working .
I am familiar with computer operation .I am fluent in Windows and office 2003 software and net work .
Could you tell me something about your job background ?/Is this your first job ?
I am a student .This is my first job .However I think though I haven’t experience in this field ,I’m willing to learn .
How much will I be paid ,if you don’t mind my asking ?/Can you provide accommodation for me ?/What sort of fringe benefits do you provide ?
2、Reception & Visit
(1)注意事项：所有的商务活动都是建立在双方相互信任大的基础上的，接待和拜访是彼此之间相互了解的第一步，为了建立良好的商务关系，必须特别关注其中的细节。问候：问候应该友好和热烈，问候老朋友时说”Hi, there!”，但与第一次见面的人打招呼，必须很正规说”How do you do?”;介绍：一般都是把男性介绍给女性，把年轻的介绍给年老的，在正式场合，通常会在姓名前添加”Mr.”、”Miss”等头衔;握手：握对方手时，力度要适中，不能太紧，也不能太松，同时要直视对方，以表示坦率和诚心;名片：与新客户见面时，应该彼此交换名片，递名片时要用双手，不能用一只手，接到对方名片时，可以先默读一遍，不确定是否读的准确，可以请教对方，如果对方忘记给你名片，可以问”How can I contact you ?”/”How can I get in touch with you ?”
(2)常用句子：
Excuse me, you must be Mr./Miss. From....?/Are you Mr./Miss.from..?
I am ....from...., and I am here to meet you.
This is my business card. It is a pleasure to meet you.
It is a long trip. I think you must be very tired. Shall we go to the hotel first ?
Did you have a pleasant flight ? The flight was smooth, and the service was good. Things couldn’t have been better./It was rather bump, and there was a lot of turbulence.
I am sorry to put you to so much trouble.
Good afternoon, welcome to ....hotel. Can I help you ?
We have reserved a suite of two rooms two days ago. May I have your name, sir, please ?
What kind of rooms would you like ? There are single rooms, double rooms,suites and deluxe suites in our hotel.
How much do they cost ?/How much a day do you charge ?
Our room service is available 24 hours a day.
I wonder if it is possible for me to extend my stay at this hotel for two days.
I am checking out of my room. Will you check and sign the form, please ?
You are welcome to stay here again next time.
Would you please take a seat over there, Sir ? I’ll let Mr. Know you are here.
We greatly apPciate your hospitality and kindness.
3、Meeting & Organization
(1)注意事项：会议主要包括：准备工作、会议组织、灵感启发、结论总结。准备工作是要确保所开的会议有一个明确的、一定的目标和议程，包括房间的预定、饮食、音频视频设备及要提醒的事。会议组织是负责或主持会议的人或团体，要确保各项议程按时和按计划进行。灵感启发是大家把注意力集中在细节上，抑制了与会者的自发性和积极性，通过有策略地制造讨论机会，吸引大家思考。结论总结是与会者必须完成了某些任务，作为未来大策略的一个部分，在下次会议上得到重述和概括。
(2)常用句子：
Well, since everyone is here, let’s get started. Hello,everyone. Thank you for coming today.
Hi, everyone. I’m...I’ll be acting as ....’s assistant while ...is away on maternity leave.
To begin with I’d like to quickly go through the minutes of our last meeting.
We’re here today to..../Our main aim today is to....
I’m afraid ...can’t be with us today./I have received apologies for absence from.....,who is in...
Let’s stick to the task at hand, shall we ?/I’m afraid we’ve strayed from the matter at hand.
What do you think about this proposal ?/Has anyone else got anything to contribute ?
It looks like we’ve run out of time, so I guess we’ll finish here.
If no one has anything else to add, then I think we’ll wrap this up.
Before I let you go, let’s all give a big thank you to .......
4、Negotiation
